Privacy policy
Introduction
We, Maurisse Cosmetics, a leading company in the field of cosmetics, skincare, and beauty products, with our registered office at [ Office – S101230114, Jebel Ali Free Zone, Dubai, United Arab Emirates ], are committed to protecting the privacy of our customers and visitors of our website www.maurisse.ae and our related mobile applications.
We highly value the protection of your personal data and process it in accordance with the highest standards of transparency and security.
By using our website or services (hereinafter referred to as the “Services”), you consent to the collection and use of your personal data as described in this Privacy Policy. References to “user” or “you” refer to any individual using our platform or services.
Our website may contain links to third-party websites or applications. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal information.
1. Children’s Data
Our website and services are not directed to children (under the age of majority as defined by applicable laws). If we become aware that we have inadvertently collected personal data of a child, we will delete it immediately upon notification by the parent or guardian.
2. What Data Do We Collect?
We may collect various types of personal data to provide you with a better shopping experience and improve our services:
- Identity Data: Name, gender, age, date of birth.
- Contact Data: Email, phone number, delivery/billing address.
- Transaction Data: Order details, payment information, refunds.
- Technical Data: IP address, browser type, device type, operating system, cookies.
- Profile Data: Your product preferences, interests, reviews, ratings.
- Marketing & Communication Data: Your preferences regarding promotional emails, SMS, or notifications.
We may also collect aggregated and anonymized statistical data for analytical purposes.
3. How Do We Collect Your Data?
- Directly from you: When you register, place an order, subscribe to newsletters, participate in promotions, or contact us.
- From third parties: Payment processors, delivery companies, marketing partners.
- Automatically: Through cookies and tracking technologies while you browse our website.
4. Why Do We Use Your Data?
We use your personal data for the following purposes:
- To process and deliver your orders.
- To provide a personalized shopping experience.
- To send promotions, product launches, and special offers.
- To manage your account and customer support.
- To detect and prevent fraud or misuse.
- To comply with legal and regulatory requirements.
5. Sharing Your Data
We only share your personal data with:
- Logistics and delivery partners for product shipping.
- Payment service providers to process your payments securely.
- Marketing partners (with your consent).
- Regulatory authorities when legally required.
We do not sell your personal data to third parties.
6. Data Storage & Security
Your data will be stored only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
We apply strict technical, administrative, and organizational security measures to protect your data from unauthorized access, misuse, or disclosure, including encryption and firewalls.
7. Your Rights
Under applicable laws, you have the right to:
- Access your personal data we hold.
- Request correction or update of your personal data.
- Request deletion of your personal data where applicable.
- Withdraw consent for marketing communications.
- Opt out of cookies or adjust your preferences.
You may exercise these rights by contacting us at privacy@maurisse.ae.
8. Cookies
We use cookies to enhance your browsing experience, personalize content, and deliver relevant promotions. You can manage or disable cookies through your browser settings, but please note that this may affect website functionality.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updated versions will be published on this page with an effective date.
10. Contact Us
If you have any questions, requests, or concerns regarding your personal data, please contact us at:
sales@maurisse.ae